Product Manager

I'm developing products since 20+ years.

Hi. I am Sev.

companies I've designed products for

For Clients like BAZG Bundesamt für Zoll und Grenzsicherheit, City of Bern, City of Basel, City of Aarau, SBB etc in the fields of Taxes, Voting, Customs, Health, Social Security, Education and Mobility.

orange sheets of paper lie on a green school board and form a chat bubble with three crumpled papers.

Public Services

At SBB I worked in the Innovation Team on 2 public and 1 internal Mobile Apps

Mobility

Helped develop and grow Startups in Phases from Problem-Solution-Fit to Product Market-Fit and Scaling, in differnt fields, i.e. Media and Education.

Startups

Utilised Artificial Intelligence in Features for clients in Education and News and Media.

AI Artificial Intelligence

Worked on Digital Health Data, Vaccination Programs and academic medical content.

User Journey Map is also known as Customer Journey Map is a a visualization of the process that a person goes through in order to accomplish a goal visualization of a user/ customer using your product or service. In its basic form, journey mapping starts by compiling a series of user actions into a timeline. Next, the timeline is fleshed out with user thoughts and emotions in order to create a narrative. This narrative is condensed and polished, ultimately leading to a visualization.

Health

Improved editors experience in News Media CMS and streamlined work flow from morning briefings to publishing.

News and Media

sectors I've worked in

Developing clear and actionable product roadmaps that align teams and stakeholders on vision and goals.

Post-COVID-19 work and planning. Working from an office using masks.

Product Roadmapping

Conducting thorough market research to identify opportunities and inform product strategy.

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Market Research & Analysis

Creating products that prioritize user needs and usability for increased satisfaction and engagement.

UX Work: Woman's hands drawing a wireframe

User-Centered Design

The SBB Mobile App Smartway was spun off from an innovation team, in which I did User and Customer Research for Requirements.

SBB smartway

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easythesis

At TCS I supported the market launch by fine tuning the service offerings of the Home Repair Service called 'TCS Home'.